Researched Nutritionals Boosts Operational Efficiency and Order Accuracy Through NetSuite Optimization

Our NetSuite Services

Industry

Nutraceutical Sales & Distribution

Location

California, USA

NetSuite Products

ERP, Advanced Inventory, SuiteAnalytics

3rd Party Integrations

Shipping Solutions, E-commerce, 3PL Systems

The Challenge

As a fast-growing nutraceutical brand, Researched Nutritionals faced several operational bottlenecks across Sales and customer analytics, inventory management, fulfillment, and order accuracy.

Their key challenges included:

Inefficient fulfillment processes causing order delays
Manual data entry errors in sales and shipment workflows
Limited reporting visibility into key operational and financial metrics
Complex SKU management and fulfillment logic tied to multiple distribution channels

The result? Increased operational workload and reduced efficiency as the company scaled production and expanded its product portfolio.

What We Did

Nuage partnered with RNI to implement targeted NetSuite optimizations focused on streamlining order processing, enhancing visibility, and improving data accuracy.

Automated workflows for order fulfillment and shipping confirmations
Refined inventory allocation and item fulfillment logic to reduce manual errors
Enhanced item and order reporting through custom saved searches and SuiteAnalytics dashboards
Implemented performance monitoring scripts to ensure data integrity across order, invoice, and fulfillment records
Optimized customer invoicing and shipment automation to reduce turnaround time
Delivered system documentation and hands-on process training for smoother team adoption

Through close collaboration between RNI’s finance and operations teams and Nuage’s consultants, the company achieved greater control and transparency in their daily operations.

The Results

Efficiency: Manual data entry tasks were replaced with automated processes, freeing staff for higher-value work
Accuracy: Enhanced validation and automation reduced fulfillment and billing errors
Visibility: Custom dashboards provided real-time insight into inventory, order status, and sales performance
Scalability: The optimized NetSuite configuration now supports growing order volume and new distribution channels
Confidence: RNI’s team now leverages NetSuite as a dependable operational hub rather than a maintenance burden

Nuage Resources

From Our Customer Success Team

Functional Consultant

Dean Jose

Specializing in fulfillment optimization and reporting automation

Technical Developer

Vince Reyes

Supporting backend customizations and automation scripting

Consulting Manager

Marian Ladeza

Providing strategic oversight and ensuring seamless coordination between functional and technical teams to deliver high-quality, results-driven NetSuite solutions.

Project Manager

Enrico Cacho

Leading delivery alignment and client communication

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