Essex’s customer service team couldn’t see inventory in real-time. Kitting was manual. Work orders required constant follow-up. Item labels in the warehouse did not reflect if material was already paid for by a customer. Invoicing and costing needed manual calculations.
The result? Production delays and a small operations team stretched too thin to scale.
Nuage automated manual workflows and unlocked NetSuite’s manufacturing capabilities:
“Nuage NetSuite Consulting’s teammates have a hardworking, professional, and focused demeanor. The team was willing to research and dig into topics we brought up that they weren’t already familiar with. Their work has allowed us to achieve higher inventory visibility and streamline our processes for pulling work orders. They deliver on time and follow up frequently as needed.”
