About Nuage:
Bridging Your NetSuite Divide

Your Top Questions About Nuage, Answered

What Is "The NetSuite Divide"?

The NetSuite Divide is the gap between basic usage (typically just 20% of capabilities) and strategic optimization (leveraging the remaining 80% that drives competitive advantage).

Basic Users (20% Utilization)

Strategic Users (80% Utilization)

NetSuite Transformation

Before

basic implementation

After

strategic optimization

How Does Nuage Help Bridge This Divide?

Since 2011, we’ve specialized in helping businesses cross from basic implementation to strategic optimization by functioning as your NetSuite Optimization Engine through:

What Is Your
"NetSuite Optimization Engine" Approach?

Just as an engine powers your vehicle, our Optimization Engine approach powers your NetSuite environment to deliver:

Strategic Alignment

Configuration that matches how industry leaders operate

Resource Optimization

Maximum value from your NetSuite investment

Continuous Support

24/7 expertise at less than the cost of one FTE

Integration Management

Seamless connections with all third-party systems

Awards & Recognition

What Makes Your Approach Different?

While other consultants focus primarily on initial implementation or basic support, our Stratus managed services provide:

Traditional Support

NetSuite ACS

Nuage Optimization Engine Approach

Ongoing optimization

Proactive identification

Fixed monthly cost

Team continuity

Complete integration support

What's Our Core Values?

Sweep the floors

Be willing to do what is necessary to help, regardless of the task.

Own it

Take initiative, accept responsibility, and see things through.

Do the right things right

Focus on doing the right things for our customers and doing them with excellence.

Figure it out

Embrace problem-solving, learn quickly,
and find solutions – even when the path isn’t obvious.

Family First

Our families come before work. We work to live, not live to work.

Who Will Work With Me?

Your Dedicated Team, Not Random Consultants

At Nuage, you’ll work with the same dedicated team throughout your journey. Our leadership team is directly involved in client success, ensuring you have experts who understand both your business and technology needs.

Our Leadership Team

Lou Balla

Founder | CEO

Glenn Saunders

Partner | COO | NetSuite Architect

Louis Balla

Partner | CRO

Alex Stoica

Customer Success Manager

Chris Balla

Director of Sales

Enrico Cacho

Manager of Solution Success, Stratus

Marian Ladeza

Consulting Manager, Stratus

Laura Agostino

Consulting Manager

Lily Zawatsky

People & Operations Manager

What Credentials Do We Bring?

What Results Do We Deliver?

100+ manufacturers & distribution companies have chosen Nuage

82% CSAT Score as of Q1 '25

93% client retention rate for Stratus managed services

Project support across 4 continents with multi-lingual support

Average 30% reduction in manual processes after optimization

Trusted by Industry Leaders

Our Clients’ Experience with Nuage

I have more help and information in one month with Stratus than I have in 12 months with other NetSuite consulting services. We're grateful!
Jan Poeschl
COO, NextFoods
Nuage has been a huge asset to our company. I couldn't imagine using NetSuite without their support.
Jon Ikola
GM,
Researched Nutritionals
Nuage was essential in helping our small business transition to NetSuite and provided essential training to our staff.
Steve Wu
GM, OG Racing