Latest Nuage Customer Testimonials

An Implementation Success Story

The Foundation Center is a nonprofit located in New York City providing the leading source of information about philanthropy worldwide. The nonprofit was in need of updating their antiquated, disparate software systems that was affecting the organization’s operational efficiency.

The Foundation Center

Implementation provided a system that streamlined:

  • CRM
  • Donor management
  • Ecommerce
  • Order processing
  • Financials
  • Budgeting and Forecasting

From implementation the nonprofit gained real-time 360 visibility of all constituent interactions from call centers, ecommerce, events and partner touchpoints. This has helped improve relationship management of its 480 Funding Information Network partners across the nation and 13 countries, as well as enhance coordination and made data-driven decisions transparent which advanced the knowledge about philanthropy in the U.S. around the world.

“Nuage is a great partner for The Foundation Center. In October they told us they could get us live on NetSuite Financials by January 1, and do it without impacting the holidays for our employees. They not only delivered, but they did it under budget!”

With inconsistent sets of numbers and high IT and administrative cost, they turned to partner with NetSuite and Nuage for the full implementation process.

The implementation of NetSuite began as a replacement to a myriad of systems and processes that would bring The Foundation Center up to speed in terms of IT modernization. By updating The Foundation Center IT infrastructure to NetSuite, Nuage helped The Foundation Center save $500,000 to $1 million, as forecasted by the leading source of information on global philanthropy. This savings is projected to come from reduced costs in IT infrastructure, personnel and software licensing costs over five years.